PRIVACY POLICY

OUR PRIVACY POLICY AT A GLANCE

 

      ABOUT US? We are Angel Benito S.L.and we treat your personal data as responsible for the treatment. This means that we take charge of how to use and protect your data.

      WHAT DO WE USE YOUR DATA FOR? We will use your data (provided online or through other means), among other purposes, to answer your questions, doubts and suggestions.

      WHY DO WE USE THEM? We are legitimated to treat your data because we have a legitimate interest in answering your questions and answering your questions and suggestions.

      WITH WHOM DO WE SHARE YOUR DATA? We will share your data with service providers that help or support us.

      YOUR RIGHTS. You have the right to access, rectify or delete your personal data. In some cases, you also have other rights, for example, to oppose us using your data or porting them, as we explain in detail below.

We invite you to read our full Privacy Policy below to understand in detail the use we will make of your personal data and the rights you have in relation to them.

 

BEFORE STARTING…

 

In this Privacy Policy you will find all the relevant information that applies to the use we make of the personal data of our customers and users, regardless of the channel or medium (such as online, by phone, or by email) that you use to interact with us. .

 We are transparent about what we do with your personal data, so that you understand the implications of the uses we carry out or the rights that you have in relation to your data:

o We permanently provide you with all the information in this Privacy Policy that you can consult when you deem it appropriate and, in addition,

 or you will also find information about each treatment of your personal data as you interact with us.

 Some names that we will use in this Privacy Policy:

When we talk about our Platform, we will refer in general to any of the channels or digital media or in person that you have used to interact with us. The main ones are:

 our Website, www.angelbenito.es

telephone, postal or electronic mail.

 

 

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

 

The person responsible for processing your data is:

         ANGEL BENITO S.L.

Postal address: C / CANDANCHÚ, 9 28760 - TRES CANTOS - MADRID

 

In other words, Angel Benito (hereinafter, "We") is the person in charge of the treatment. This means that we take charge of treating and protecting your personal data.

 

WITH WHAT PURPOSE DO WE TREAT YOUR PERSONAL DATA?

Depending on the products, services or functionalities that you want to enjoy at any time, we will need to process some data or others, which in general will be, as the case may be, the following:

         - your identifying data (for example, your name, surname, language and market from which you interact with us, and contact information, etc.);

         - transactional information (for example, information that you provide us with about your purchase tickets, orders, returns, etc.);

         - connection data, and navigation.

Remember that, when we ask you to fill in your personal data to give you access to some functionality or service of the Platform, we will mark some fields as obligatory, since they are data that we need to be able to provide the service or give you access to the functionality in question. Please keep in mind that if you decide not to provide us with this information, you may not be able to enjoy those services or features.

 

 We will treat your personal data for the following purposes:

 

PURPOSE

 

1. To meet the requests or requests made through the channels of Professional Contact and Customer Service

We only treat personal data that is strictly necessary to manage or resolve your request or request.

2. Usability and quality analysis to improve our services

 

If you access our Platform, we inform you that we will treat your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements in it, as well as to address suggestions for improvement as a user you can send us.

 

WHAT IS THE LEGITIMATION FOR THE TREATMENT OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we treat them, as explained in the following table:

 

1. Professional Contact and Customer Service

 

We consider that we have a legitimate interest to attend the requests or queries that you ask us through the various means of contact existing. We understand that the treatment of these data is also beneficial for you in that it allows us to be able to assist you adequately and resolve the questions asked.

 

When you contact us, the treatment is necessary for the execution of the purchase agreement.

 

When your inquiry is related to the exercise of the rights that we inform you about below, or with claims related to the products or services of Angel Benito, what legitimizes us to treat your data is the fulfillment of legal obligations on our part.

 

2. Usability and quality analysis

 

We consider that we have a legitimate interest to analyze the usability of the Platform and the degree of user satisfaction since we understand that the treatment of this data is also beneficial for you because the purpose is to improve the user experience and offer a higher quality service , as well as take care of the suggestions you send us.

 

 

HOW LONG WILL WE KEEP YOUR DATA?

The period of conservation of your data will depend on the purposes for which we treat them, as explained below:

 

1. Professional Contact and Customer Service

 

We will treat your data for as long as necessary to meet your request or request.

 

2. Usability and quality analysis

 

We will treat your data promptly during the time in which we proceed to perform an action or survey of specific quality or until we anonymize your browsing data. As well as during the time that is necessary to attend your suggestion.

 

Regardless of how we treat your data for the time strictly necessary to fulfill the corresponding purpose, we will keep them later duly stored and protected during the time in which responsibilities arising from the treatment could arise, in compliance with current regulations at all times. Once the possible actions are prescribed in each case, we will proceed to the deletion of the personal data.

 

WILL WE SHARE YOUR DATA WITH THIRDS?

In order to fulfill the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to Angel Benito and to third parties who provide us with support in the services we offer you, namely:

 

         technology service providers,

         service providers related to customer service.

 

WHAT ARE YOUR RIGHTS WHEN YOU FACILITATE US YOUR DATA?

We are committed to respect the confidentiality of your personal data and to guarantee the exercise of your rights. You can exercise them without cost by writing an email to our address angelbenito@angelbenito.es, simply indicating the reason for your request and the right you want to exercise. In case we consider it necessary to identify you, we can request a copy of a document proving your identity.

 

In particular, regardless of the purpose or legal basis under which we treat your information, you have the right to:

         Ask us for access to the data we have available to you.

         Ask us to rectify the data we already have. Anyway, keep in mind that, by actively providing your personal data by any means, you guarantee that they are true and accurate and you agree to notify us of any changes or modifications to them. Any loss or damage caused to the Platform or to the person in charge of the Platform or to any third party due to a communication of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the user. Please remember that as a general rule you only have to provide us with your own personal data, not those of third parties.

         Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to treat them as we have informed you above, or in which we no longer have the legitimacy to do so.

         Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or that we keep them beyond the necessary time when you may need it.

Additionally, when the processing of your data is based on our legitimate interest, you will also have the right to oppose the processing of your data.

 

Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, before the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index -ides-idphp.php).

 


CHANGES ON THE PRIVACY POLICY We may modify the information contained in this Privacy Policy when we deem it convenient. In case we do, we will notify you through different means through the Platform (for example, through a banner or pop-up.) In any case, we suggest you review this Privacy Policy from time to time. If there were minor changes or we introduce some interactive improvement, taking advantage of that you will always find it as a permanent point of information in our Web.    

  

 COOKIES INFORMATION We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with Angel Benito S.L. and, in certain cases, to show you advertising based on your browsing habits. Please, read our Cookies Policy to know in more detail the cookies and similar devices that we use, its purpose and other information of interest.